Returns Information

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can Contact Us

Items sent back to us without first requesting a return will not be accepted.
 

Damages and issues

Please inspect your order when receiving and Contact Us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and put it right.
 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. Please Contact Us if you have questions or concerns about your specific item.
 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Crebers Tavistock